Hospitality Procurement
Dubai Hospitality Group
Hotels, spas, majlis & lobbies
❗ The Challenge
A Dubai hospitality group procuring bakhoor for five 5-star hotel lobbies and spa facilities needed a supplier who could guarantee grade consistency across large volumes (50+ kg/month) and provide full product traceability for their sustainability reporting. A single out-of-stock event would disrupt the signature lobby scent programme across all 5 properties.
✓ Our Solution
AgarwoodTown supplied Grade B bakhoor chips on a monthly standing order with lot-by-lot grading certificates and plantation origin reports. A dedicated account manager handles order scheduling so stock never runs thin. A custom bakhoor blend (rose + sandalwood + agarwood) was developed as the signature house scent for one of the properties.
📐 Buyer Profile
- Order Volume
- 50 kg / month standing order
- Timeline
- 24 months zero out-of-stock
- MOQ
- 50 kg / month
50 kg / Month
Continuous supply for 24 months — zero out-of-stock events.
Signature Blend
Custom rose + sandalwood bakhoor now one property's house scent.
ESG-Ready Reports
Plantation traceability data included in client's annual ESG filing.
⚠ What was hard
The first signature blend (rose + sandalwood + agarwood) sat too sweet in the property's air-handling system — guests complained about lobby muskiness. Over six weeks we cut the rose by half and added cypress for clarity. The house scent has been stable since Q2 2023.
“Zero out-of-stock events across 24 months at 50 kg/month — that is the reliability I need running bakhoor across 5 hotel lobbies. The custom blend is now one property's signature scent, and the plantation traceability goes straight into our ESG report.”
— A. Al-Mansoori, Procurement Manager, Dubai 5-property hospitality group
Ready to Write Your Own Success Story?
OEM production slots book ~6 weeks out. Wholesale stock ships in 5–7 business days. Tell us your case — product, volume, destination, launch window — and we reply within 24 hours with a specific quote and timeline.
We work with vetted buyers. New accounts are asked to share a company registration and intended market — this protects both parties and keeps our supply chain clean.